A: Wood have been a choice of building materials because not only for its beauty, but also it is the only a sustainable natural resources on the planet. Just as essential, wood gives an ambience of warmth and life to the human touch, especially against the cold temperatures in any living space.


A: Unlike carpets, timber flooring does not harbor dust mites and molds that causes allergies and respiratory problems.


A: We care. In our awareness to help fight global warming and the further deterioration of the quantity and quality of the planet’s biodiversity and ecosystem, ToucanEcoFloors strive to introduce plantation based and FSC certified wood floor collections to reduce pressure on the natural rainforests and resources.


A: ToucanEcoFIoors is manufactured in an industrial town called Semarang located in Central Java, Indonesia.


A: ToucanEcoFloors strictly uses sustainably harvested wood from plantation forest managed by the Indonesian government enterprise, Perhutani, as well imports row materials from North America.


A: ToucanEcoFIoors offer commercial species such as White Oak, Teak, American Walnut, Glacial Maple, Indian Rosewood (Sonokeling), Hickory Pecan and American Cherry.


A: ToucanEcoFloors offer a variety of finishes such as Custom Color, Patina Vintage, Rustic and Contemporary finishes.


A: ToucanEcoFloors are available in both UV acrylic and natural oils.


A: (a). 15 X 90 X 450-1200mm (b.) 15 x 125 X 450-1200mm


A: (a.)Strip Flooring (b.)Chevron (c.)Herringbone (d). Engineered Wide Planks (e). Castle Parquetry (f.) Decking


A: The standard moisture content of the flooring is between 10-12%


A: Tongue and Groove with a standard 0.3mm micro bevel edge.


A: Solid wood floors usually offers a much longer age and wear life span as compared to standard engineered wood floors.


A: Solid wood floors requires longer installation time for acclimatization process and higher maintenance as solid wood floors have higher tendencies of movement against temperature variation and moisture.


A: With proper installation methods and care, solid wood floors can last over generations.


A: No. Solid wood floors are only recommended for above grade level installation.


A: Yes, as long as the surface if a hard surface, secured well and level.


A: Limited to certain species and size specification. ln such case, the moisture content of the screed must not exceed 4% and the use of a moisture barrier or waterproofing membrane prior to installation is strongly recommended.


A: We offer a variety of premium quality local as well as imported species and manufactured with highest precision milling and finishing standards.


A: Our prefinished floors offer the benefit of a variety of custom finishes and more durable UV acrylic coats done at our factory therefore eliminating the time consuming chore of sanding, finishing and curing on site.


A: The nail and glue down is highly recommended for best results. However, the glue down system can also be carefully considered with proper vapor barrier membrane on dry and level screed floors.


A: Yes. With the right application of production techniques and installation process, solid Wood floors is a choice of investment of building materials which express ageless beauty, stability and durability.


A: Production lead time is between 6-8 weeks upon order confirmation. Custom order floors production lead time is between 10-12 weeks.


A: Please revert to ToucanEcoFloors’ warranty manual.


A: Janka Wood Hardness Rating is a good index how easy or difficult to hammer a nail into the wood.